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Our Process

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Basement Egress Window Installation: Our Process

Please take the time to read this as it is intended to share not only our process but also answer some of your questions as we want to ensure you have the information to make an informed decision, and a happy experience working with us.

The City of Calgary requires a building permit is pulled when you install an egress window. We recommend you take the time to apply for a permit, or we provide you with two options. We will provide you with a detailed, step-by-step 1 page guide that walks you through the City’s online permit process. Or we will pull the permit on your behalf ,at a cost.

 

What can you expect from Calgary Egress Windows

In-Home Consultation

We start with an in-home consultation where we will explain the entire installation process and talk about costs. In the comfort of your own kitchen, we will answer all your questions so you can make an informed decision. Keep in mind, there are no bad questions. We will provide you with a quote later the same day, or with your approval we will prepare a contract for you to sign.

Schedule and Measure

If you agree to the work we will schedule a time that works for you and schedule the window installation.

Between our initial home visit and the scheduled install date, we will contact Alberta One Call on your behalf. They will come out to locate underground lines, (you do not need to be home to meet them) they will mark the grass/snow, which will identify to us to take extra caution when digging.

Install

The morning of the scheduled install, our installer will show up wearing a company logo shirt or jacket between 8:30-9am, allowing your to get the kids off to school or just ease into your morning. No 7am starts. We will prepare your basement for the concrete cutting by laying down plastic sheets/barriers, below the area where the window will be installed to ensure we keep the interior of your home as clean as possible.
No, we do not cut inside your home. Much too messy. Once back outside, we will hand dig the proper sized hole for your window well. Hand digging allows us to ensure there is no damage from heavy equipment. We will mark where the concrete is to be removed and begin to cut the concrete foundation. After the concrete has been cut, we will focus on closing up the hole by lining the opening with a pressure treated wood buck/frame, which is both sealed against water and bolted to the foundation. The frame size of the window is typically 44″ wide by 33″tall or 48"x30"(minimum egress size for most manufactures). Our standard installation includes an Energy Star rated window with a dual pane glass, filled with Argon gas. Once window is sealed against water, leveled, and secured, we move back inside. We add insulation around the new window using expanding foam insulation. On basements that have finished drywall we offer an upgrade/optional custom-built window jamb using a white melamine material. To finish off the inside, we install white primed interior trim or casing. We do not paint the trim.

Once we clean up inside, we move back outside to complete the window.

To finish off the window outside we will apply a cement parging material similar to the finish on most foundation walls or we offer an optional finish using Hardie board or Vinyl trim casing. With all four options we also install a drip cap above the window.

The final step is to install and secure the galvanized corrugated steel window well to the foundation. We do offer an optional upgrade to a 6"x6" pressure treated wood window well. All egress windows require at least 30” of clearance from the foundation out to the inside side of the window well.

Once the window well is completed we add ¾” rock in the bottom of the well. We then back-fill and compact all voids around the outside of the well with the dirt previously removed. Finally, we rake out the surrounding dirt leaving a sloped surface.

Call us for a quote. Optional upgrades are available for an additional cost. Once the work is completed, your home will look as if the window had always been there.

Warranty

We warranty all of our work for two years. If you see something you think it might be a problem, call us at 403-975-8585.

Manufacturer's Warranty

All window manufacturers offer either a 10 year or Limited lifetime warranty on the window seals against water or air leaks.

BOOK A HOME VISIT
Dug a new window well, removed the old window, cut the basement concrete wall, installed a new window, a new window well and adjusted insulation, put gravel in the new well. Josh was very thorough, cleaned up the worksite and even took the old window with him; I didn't want to keep it. The work was done as promised for the estimated amount. If you need a basement window enlarged in order to meet egress standards for Alberta I would recommend you contact Calgary Egress Windows.
C.S.
From start to finish, the process was a breeze. Less than 24hrs after I submitted my quote request, Josh came out and surveyed what we needed done and had a fully comprehensive quote together. Paul was very easy to get a hold of and always had answers to any questions we had about the work to get done. They were upfront and honest about everything and there were no hidden costs to be worried about, if anything we were pleasantly surprised at the value and quality that was provided for such a reasonable price. Their statement "Clean like we were never there" rings so true. After installation was complete, my front garden, windows and door were all cleaned meticulously with barely a stone out of place. Josh takes a lot of pride in his work and it definitely shows. We're super happy with our new basement egress window and would not hesitate to recommend Calgary Egress Windows to anyone looking to have this done. It's been a pleasure having Josh and Paul working on our house, they're everything you'd want from a contractor and more!
Karkanis
They could not have been better! From start to finish Calgary Egress Window were fantastic. On time, worked quickly and cleaned up everything daily. I would not hesitate to recommend them to anybody and would be happy to work with Paul and Josh again.
Alan
Very pleased with how my basement window looks. Paul did a great job coordinating and checking in. I was under a time constraint and he did a fantastic job getting my deadline met. He took the time to answer all my questions and was very prompt with the administrative side of the things. Work site was left clean, and neighbours commented how appreciative they were that music was not blaring throughout the day. Professional and kind. I would definitely recommend using these guys to install your windows!
Mary
Called for a quote. Was here the next day walked me through the process. Got a building permit and had window installed. Very happy with the results Would call again if service needed. Thank you!
Joe
I just had a basement egress window installed by Calgary Egress Windows. The window turned out fantastic and the guys who did the install were great - super courteous and really hard workers; they explained everything along the way and were accommodating too. I cannot say enough good things. They did a fabulous job. The final bill matched the quote provided and the work was completed on time too.
Sharon
Everything you want in a contractor. Good price, customer friendly, top quality installation practices and a superior result. I highly recommend them.
Mike
I had a basement window installed in my rural acreage. Josh (installer) was professional, on time, respectful and awesome. He left my house and yard spotless each step of the way. I love the new window and would hire these folks again in a heartbeat!!

Great price, great service, great work -- great experience overall!!
Liisa
They're an amazing company if you're in need of an egress window! Would highly recommend.
Dulce
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The Calgary Egress Windows Difference

Any type of home renovation isn’t always easy. We know it can be challenging to set aside the time and to trust others with the space your family lives. When it comes to basement window installation, we want to make the process as painless for you as possible. With Calgary Egress Windows you get value for your dollar, excellent yet practical services provided in a professional and courteous manner.

Do I need a permit from the city?

Yes, the City of Calgary requires that a permit is pulled when you install a new or larger basement window. We will pull the permit for you at a cost, or we will provide you with a detailed one-pager that will explain step by step how you can navigate the city web site to pull a permit.

How long does a permit take and how much does it cost?

Permit time varies based on how busy the city’s development office is. Typically, 2-4 days on-line or 2-4 hrs if you go down to City Hall and turn right on the 2nd floor. City Hall Is currently closed due to the virus. The city charges $150.00-$210.00 for 1-2 windows.

How long does it take to dig the hole, cut the concrete and install a window?

Start to finish is approx. 1.5 – 2 days per window.

Are you insured? Are you covered under the WCB?

Yes and yes. We carry a 2-million-dollar liability policy and are fully covered by the WCB. We have never had an insurance or WCB claim.

Who manufactures your windows?

Over the course of the year we use every local manufacture.

Do you provide a warranty?

Yes, we provide a manufacturers Limited lifetime warranty on the window seal against water or air leaks. And a limited lifetime warranty on the window frame against water leaks or naturally occurring cracks. Calgary Egress Windows also provides a two-year warranty on our workmanship.

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